After about 15-18 years of another company providing IT service for my company I got fed up with poor response times and poor interactions. I met the folks at Fidelity Systems and they walked me through how they would go about things, all that they’d take care of and they assured me that from a technical perspective they would meet and exceed my expectations, and they certainly have. Just as important as the technical side of things I wanted an IT solutions provider that would answer emails, phone calls, etc. in a prompt manner and without a poor attitude. Fidelity Systems has excelled in this department.
The level of service and professionalism that Fidelity Systems has displayed in my time working with them has been outstanding. I would recommend Fidelity Systems for any companies IT needs.