Our Managed IT Services contract includes the Network Administrator’s duties.
- Network Administrators.
- License and Asset Management.
- Technology Vendor Management.
- Network Diagrams.
- Customer Satisfaction Surveys
Still unsure of Network Administration?
Your business can gain a definitive advantage with the technology you use with Network Administration. Network administration aims to manage, monitor, maintain, secure, and service an organization’s network. However, the specific tasks and procedures may vary depending on the size and type of an organization.
Our Network Administrators work with hardware, software, computer infrastructures, and entire information systems and ensure everything runs smoothly and as designed. Typical tasks include setting up and upgrading new networks, identifying problems as they arise, and coming up with practical solutions. This can help detect and prevent threats to your networked systems as well as ensure their productivity and security.
Moreover, monitoring your networks can help spot potential problems before they occur and get handled accordingly. This will ensure that everything is running smoothly and as efficiently as possible. Fidelity MSP Network Administration is the right choice to keep your business productive and secure.
License and Asset Management.
Every Fidelity MSP client has an inventory of software licenses and devices that need professional management. We understand that each item is an important part of a company’s everyday work environment and its financial investment. We keep on top of license renewals for operating systems and software. We also track and maintain network devices to keep those up to date as well.
Technology Vendor Management.
We often recommend services or products from qualified vendors on behalf of our clients. We assist by managing those vendors through the project lifecycle to ensure quality, on-time delivery and within budget performance.
Key Metrics and Financial Reporting
Illustrated and annotated network diagrams help the client visualize simple and complex computer networks. Network diagrams also provide a roadmap to where network assets might be located or to the assigned user.
Customer Satisfaction Surveys (CSAT)
A successfully performing network needs the feedback from employees and management. Fidelity MSP does this by generating satisfaction surveys after each support ticket is resolved. The survey results are then compiled into reports for our clients so they can monitor performance.