Reviews
The best IT and computer service in the cityChadi SabbaghMarch 29, 2023 Fidelity MSP has been quick to help and provide a solution to our requests! I am happy to know that someone is monitoring the health of our network and keeping me up-to-date on technology where needed for my environment. Highly recommend!”David MitnickMarch 6, 2023 Fidelity has been super responsive when an issue occurs. I have worked with other IT companies and Fidelity is very knowledgeable. Glad we chose FidelityMike McDivittJanuary 23, 2023 George and his team are easy to work with and always do a thorough job. I have done multiple projects with them and they also manage my IT system. I would highly recommend Fidelity Systems for your IT needs.Matt ArmstrongFebruary 8, 2022 Great Service !!!! I recommend using Fidelity Systemsmike romanelloNovember 30, 2021 They are easy to work with and very knowledgeable. We have been a customer several years now and we are very pleased with their services.Steve GalperinOctober 19, 2021 We had researched several MSP's in Cleveland, and no one matched up like George and his team at Fidelity Systems. Their response time, customer service and technical skill levels are what we had hoped to meet our expectations. It’s been nine years and they continue to fulfill our needs with new technology trends and suggestions to prepare and help protect our environment from cyber threats. Fidelity Systems meets with us quarterly to discuss our IT budget and help us decide where we may need to invest next and upkeep with our technology requirements to stay afloat with our day to day business processes.Chris DykeSeptember 8, 2021 After about 15-18 years of another company providing IT service for my company I got fed up with poor response times and poor interactions. I met the folks at Fidelity Systems and they walked me through how they would go about things, all that they’d take care of and they assured me that from a technical perspective they would meet and exceed my expectations, and they certainly have. Just as important as the technical side of things I wanted an IT solutions provider that would answer emails, phone calls, etc. in a prompt manner and without a poor attitude. Fidelity Systems has excelled in this department. The level of service and professionalism that Fidelity Systems has displayed in my time working with them has been outstanding. I would recommend Fidelity Systems for any companies IT needs.Pete RodenoAugust 9, 2021Google rating score: 4.9 of 5, based on 15 reviews